Your UiO user account is closely related to your e-mail account
When you are no longer registered as an active student or no longer working at the University, your user account will be closed down in two steps. These two steps will also affect your e-mail account:
- Your account is quarantined, which means that you can no longer log in. This also applies to your e-mail account.
- When your UiO user account is removed, your e-mail account will be deleted at the same time
What to consider before your account is closed down
Archive / copy saved e-mail
Be sure to save all e-mail messages you want to keep for later.
Forwarding
If you set up forwarding before the account is blocked, then it will work even if the account is closed down. We also guarantee that forwarding is active for at least 180 days after your e-mail / user account is deleted.
When you set ut forwarding for an account that will soon be closed, it is not recommended to check for "Keep local copy". When you lose access to your email account, you will no longer be able to delete / clean up your e-mail account.
Help! My account is already disabled / deleted
Access to blocked or deleted account
When your affiliation with UiO ends, your account will be locked, and you will no longer have access to UiO's IT services. It is your responsibility to make a copy of any personal data or e-mails you want to keep before your affiliation ends, as UiO does not provide data retrieval after your affiliation with the university has ended.