Save the File in the Correct Format
| Requirement | Details |
|---|---|
| Size | 1920 × 1080 pixels (landscape) |
| File Type | JPEG, PNG or PDF |
| Contrast | Minimum 4.5 : 1 between text and background |
| Font Size | ≥ 24 pt |
| Alt text | Include a brief description of the image (for screen readers) |
| Filename | Include initials to avoid duplicates, e.g. HF-AVIS-23–05-AB.jpg |
See the detailed guidance in “Digital Signage – Upload Media”.
Upload the File
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Log in to https://uio.atea-signage.no/ContentManager/.
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Go to Media → + New → Media upload.
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Click Add → select the file → Open.
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Under Folder, choose the directory for your building or campaign.
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Click Upload and wait until the status shows ?.
Add the File to a Playlist
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Open Playlists.
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Do you already have a relevant playlist?
- Yes → double-click the playlist.
- No → click + New to create one (see separate guide).
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Click Add Media → tick the file you just uploaded → Add & Close.
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Drag the file to the correct position in the playlist if order matters.
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Save and close the playlist.
Link Playlist to Channel and Schedule
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Go to Channels → open the channel for your screen.
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Click View Schedule.
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Click New → Change playlist → select the playlist.
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Set the date and time (e.g. valid for two weeks, 06:00–22:00).
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Click Save.
Generate Plan to Player
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Go to Players.
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Tick the relevant player.
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Select Generate Plan to send the change immediately.
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Ensure the status is green.
Verify on the Physical Screen
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Go to the screen.
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Confirm that the notice:
- Displays with the correct colours and contrast
- Fills the entire screen without stretching or black borders
- Appears at the correct time (allow up to 1 minute after schedule).
- If something looks wrong:
- Re-check resolution and contrast.
- Update the playlist and generate the plan again.
- If the problem persists, follow “Digital Signage – Report Faults”.
Quick Troubleshooting
| Symptom | Solution |
|---|---|
| Notice does not appear | Check that the file is in the playlist and the schedule is active |
| Incorrect aspect ratio or cropped image | Ensure the file is 1920 × 1080 pixels |
| The screen is black | Check power, network and player status |