Table of Contents
Change language
It is recommended to have RT in English, as the Norwegian version is not well translated. Additionally, the guides use the English terms in RT.?
- Start by navigating to About me?in settings:?
?
- Go to the field to change the language and set it to your preferred language.
?
- Click on Save settings at the bottom right of the page when you are done.
Add signature
Your signature will automatically appear every time you respond to a ticket in RT. You can choose whether to include or remove it when replying to a ticket.?
- Start by navigating to?About me in settings:?
?
- Enter your desired signature in the Signature field:
?
- Click on Save settings at the bottom right of the page when you are done.
Change color in RT
- Navigate to Settings:?
?
- Change color under Theme:?
?
- Click on Save changes at the bottom right of the page when you are done.
?
Search the user manual
?
Contact support
Call us
Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.
Phone number: 22 84 00 04
Book a Zoom meeting
Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.
Book a video call